Elaira Cosmo

Delivery Time

At Turab Herbs, we strive to deliver your orders as quickly as possible. Once your order has been confirmed, it will be processed and dispatched within 1-2 business days. You can expect your order to arrive within 3 to 5 business days after confirmation.

Order Confirmation

Upon placing an order, you will receive an email or call confirmation with your order details. This confirmation indicates that your order has been successfully received and is being processed.

Shipping Charges

Shipping charges are calculated based on the weight and dimensions of your order and will be displayed at checkout. We offer free shipping on orders over a certain amount (please refer to our website for current promotions and thresholds).

Shipping Methods

We partner with reputable courier services to ensure the safe and timely delivery of your products. You will receive a tracking number via email once your order has been shipped, allowing you to monitor its progress.

Delivery Areas

Currently, we offer shipping within Pakistan & UAE. If your location is outside of our standard delivery areas, please contact our customer service team for assistance.

Delays and Issues

While we aim to meet our delivery timelines, there may be occasional delays due to factors beyond our control, such as adverse weather conditions or logistical challenges. If your order is delayed, we will notify you promptly and provide updates on the new estimated delivery time.

Lost or Damaged Packages

In the unlikely event that your package is lost or arrives damaged, please contact our customer service team immediately. We will work with the courier service to resolve the issue and ensure you receive a replacement or a refund.

Contact Information

For any questions or concerns regarding your order or our shipping policy, please contact our customer service team at turabherbs@gmail.com or call us at +92-329-4522095

Thank you for choosing Turab Herbs. We appreciate your business and look forward to serving you.